1. How do I book a cleaning service?
Booking a cleaning service with us is simple! You can either fill out the quote form on our website, call us directly, or send us an email at info@gleamnglow.co.uk. We’ll get back to you promptly to schedule your clean.
2. What areas do you cover?
We proudly serve South Wales, including cities like Cardiff, Swansea, Newport, and the surrounding areas. If you’re unsure whether we cover your area, please feel free to reach out!
3. Are your cleaners insured?
Yes, all of our cleaners are fully insured and vetted for your peace of mind. We ensure they meet high standards of professionalism and reliability before sending them to your property.
4. Do I need to provide cleaning supplies or equipment?
No, you don’t need to provide anything. We bring all necessary cleaning supplies and equipment for your clean. This includes eco-friendly products, tools, and everything we need to ensure a thorough clean. If you prefer eco-only products, just let us know when booking, and we’ll accommodate your request.
5. How much do your cleaning services cost?
- Domestic cleaning: From £25 per hour
- Commercial cleaning: From £30 per hour
- Long-term contract work & deep cleaning: Priced by the job (Please contact us for a tailored quote)
- End of tenancy cleaning: Priced by the job (Please contact us for a tailored quote)
Please note, we have a minimum of 2 hours per booking.
6. What if I need to cancel or reschedule my cleaning appointment?
We understand that plans can change. If you need to cancel or reschedule, please let us know at least 24 hours in advance to avoid any cancellation fees.
7. Can I request the same cleaner for every visit?
We try to keep consistency by sending the same cleaner when possible. However, depending on availability, there may be occasions where another trusted cleaner will be sent.
8. Do you provide cleaning for businesses?
Yes, we offer commercial cleaning services tailored to meet the needs of businesses, offices, retail spaces, and more. We can schedule cleaning at times that won’t disrupt your workday.
9. Are you eco-friendly?
We use a wide variety of cleaning products to ensure the best results. However, if you’d like eco-only products, please let us know when booking, and we will tailor our service to meet your preferences.
10. How can I contact you?
- Email: info@gleamnglow.co.uk
- Phone: Call us now!
- Contact Form: Simply fill out our contact form on the website, and we’ll get back to you ASAP!
Our Reviews
Emma, Newport
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Need a tailored cleaning plan? Contact us today to discuss your requirements!